Thursday, July 25th 2019
Another update has been released by the PUBG API team. There is a bug in this update that will show your season stats as empty until you play a match in that game type. Your stats have not been lost or reset, it's just a matter of playing a match in that game type to get them to show up again.
It's frustrating and I wish there was a way for PUBG Lookup to resolve the issue but it's unfortunately out of my control.
Once you play a match your stats will be displayed again.
I will update this announcement if I hear any more news or the PUBG API team is able to fix the issue.
UPDATE The PUBG API team has responded. There is no "fix" available or coming. Apparently it's an issue related to this particular release and the only way to get your stats to be visible through the API is to play a match for that game type.
Super, super frustrating. Sorry everybody. There's nothing I can do about it, though. Get out there and play some!
Here is the PUBG API team official response.
This is just a one-time issue due to the particular nature of the update to the API. Unfortunately, we can't do anything to restore the stats on our end. The only way for the stats to be visible again is for a new match to be played. I'm sorry for the inconvenience, everyone!